Motivation and employee performance in town councils of Wakiso district: A case study of Wakiso town council

Abstract

The study is about motivation and employee performance in Town Coucils in Wakiso district a case study of Wakiso Town Council. the study was guided by the following objectives: To examine how Wakiso Town Council employees are well trained and recognized for their skills, to examine how Wakiso Town Council remunerates its employees and to examine how Wakiso Town Council has set up good working conditions that enhances staff creativity to explore their talents.

The study used a case study design with both quantitative and qualitative research approaches. The study was population 55 with a sample size of 48 which was derived by using the solven’s formula.

Findings indicated that the existing staff at Wakiso Town Council trains its employees mostly by providing lectures, through apprenticeship and job rotation. The findings also revealed that Wakiso Town Council engages highly motivated staff through providing leave and holiday allowances, providing productive benefits and giving its staff insurance covers. The study further revealed that Wakiso Town Council recognizes its staff by retaining the experienced employees, appreciating employees for better work done and promoting employees who perform better. The study concluded that, there is a positive relationship between motivation and employees’ performance.

The study recommended that, Wakiso Town Council should introduce more other training system such as sending employees to workshops and seminars and this will keep them with required skills and Knowledge. In addition, Wakiso Town Council should increase on the salaries of employee try to implement the existing employees’ performance policies by putting in place the enforcement team and this will improve on delivery time.