Staff training and job performance in central government ministries in Uganda: A case study of ministry of public service

Abstract

The study examined the effect of staff training on job performance in Central Government Ministries in Uganda. It is based on Ministry of Public Service as a case study. Specifically, the study examined the impact of non-convectional training techniques on job performance, the effect of pre-service on job performance and the effect of in-service training on job performance. A mixed method approach was employed where both quantitative and qualitative data was collected with the aid of a structured questionnaire and an interview guide. Data was obtained from a sample size of 81 respondents who included administrative and support staff as well as the human resource management team. These were randomly and purposively selected. The study findings revealed that staff training has a positive significant effect on job performance at MOPS. When employees are trained, they upgrade and/or acquire the most relevant knowledge, skills, attitude and information necessary to accomplish their respective job roles. In-service training was the strongest contributor to job performance (Beta=0.865, t=14.647), pre-service training was ranked second (Beta=0.752, t= 9.671)and the use of non-convectional training techniques emerged the weakest contributor to job performance (Beta=0.744, t=9.642). The researcher recommends that to further strengthen the training function at MOPS, there is need for management to adopt the use of ICT support in the delivery of training programmes, lobby for adequate budget allocations to support regular staff training and development activities as well as mobilise the senior management team to be part of the pre-service formal training programme amidst their tight work schedules.