Motivation and employee performance in public pharmaceutical sector in Uganda: A case of National Medical Stores

Abstract

The study was set to examine motivation and employee performance in public pharmaceutical sector in Uganda. It focused on three objectives namely; to examine how recognition and rewards promote employee performance; staff training and career development promotes employee performance and provision of continuous feedback promotes employee performance in National Medical Stores.

The study used a target population of 110 selected National Medical Stores staff and a sample of 86 respondents was selected using Neumann's formula (2000). A descriptive research design and cross section research design were employed and both quantitative and qualitative approaches of data collection were used. Data were analyzed using descriptive statistics, Pearson correlation, coefficient, regression analysis, and analysis of variance (ANOVA); where the statistics proved that r2=0.787significance level was found and the hypothesis testing proved that there is a strong and positive relationship between motivation and employee performance in National Medical Stores.

The study finding revealed that R square of 0.787 or 78.7% indicates that motivation improves performance. The observed value of 78.7% is quite significant; indicating that the linear regression model does fit. The results thus show that proper recognition and reward system, effective staff training and career development, providing continuous feedback have improved employee performance in National Medical Stores.

The study concluded that employees are recognized and rewarded to ensure employee performance; staff training and carrier development are emphasized to ensure employee performance and continuous feedback is provided to ensure employee performance in National Medical Stores.

The study recommended that the organization needs to consider staff motivation as its cardinal objective because productivity and performance of the organization depends on how readily available and committed the workforce is