Please use this identifier to cite or link to this item: https://pub.nkumbauniversity.ac.ug/xmlui/handle/123456789/416
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dc.contributor.authorNabwire, Justine-
dc.date.accessioned2022-01-04T12:08:26Z-
dc.date.available2022-01-04T12:08:26Z-
dc.date.issued2021-
dc.identifier.citationNabwire Justine (2021). The impact of customer service on customer satisfaction: a case of Doctina Beach Mayuge District, Uganda. In Asiimwe, Solomon (Ed). Compendium of Graduate Students’ Research Abstracts. Entebbe: Nkumba University Press.en_US
dc.identifier.isbn978-9970-694-00-6-
dc.identifier.urihttps://pub.nkumbauniversity.ac.ug/xmlui/handle/123456789/416-
dc.descriptionThe research findings showed that Doctina Beach in Mayuge District had good customer handling procedures. The study also found that the premises of Doctina Beach were tidy, clean and hygienic, and that staff showed a clear understanding of the services offered. The premises were safe for the guests and their valuables. Further, the study found that the majority of the customers were satisfied with the services offered at the beach.en_US
dc.description.abstractThe study investigated the impact of Customer Service on Customer Satisfaction in Uganda with a particular focus on Doctina Beach Resort in Mayuge District.en_US
dc.language.isoenen_US
dc.publisherNkumba university press Entebbe.en_US
dc.relation.ispartofseries;no.263-265-
dc.subjectCustomer service,en_US
dc.subjectCustomer satisfactionen_US
dc.titleThe impact of customer service on customer satisfactionen_US
dc.title.alternativeA case of Doctina beach Mayuge district, Ugandaen_US
dc.typeBook chapteren_US
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