Health Service Delivery (HSD) is in the public interest of any nation not only because healthcare access and delivery form part of the SDGs package that the world agreed to the pursuit of, but also because health is a recognized human right. Unfortunately, access to health, which as a right is supposed to be universal, is afflicted by weak healthcare systems services in especially developing countries. When healthcare service delivery, for which government bears the primary responsibility to deliver as the “First Sector” and the Private Sector or the “Second Sector” delivers it for the well-to-do, the responsibility falls on the “Third Sector” or NGOs.

The study found that NGOs have made several contributions to the health sector including the funding of health services and supporting the existing health units to improve health service provision, and engagement in research to inform and influence public policy as financial limitations, political interference, and donor interests negatively influenced the performance of the NGOs. The research also found that the approaches adopted to ensure health service provision include; advocacy, lobbying, and encouraging community involvement in the health projects and activities.