Total quality management and performance of petroleum companies in Uganda

Amina, Mohmoud Ahmed

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dc.contributor.author	Amina, Mohmoud Ahmed
dc.date.accessioned	2022-01-04T09:39:56Z
dc.date.available	2022-01-04T09:39:56Z
dc.date.issued	2021
dc.identifier.citation	Amina Mohmoud Ahmed (2021). Total quality management and performance of petroleum companies in Uganda: a case of Hass Petroleum (U) Limited. In Asiimwe, Solomon (Ed). Compendium of Graduate Students’ Research Abstracts. Entebbe: Nkumba University Press.	en_US
dc.identifier.isbn	978-9970-694-00-6
dc.identifier.uri	https://pub.nkumbauniversity.ac.ug/xmlui/handle/123456789/374
dc.description	The study indicated that there is a strong positive relationship between top management commitment and overall performance, which accounts for about 79.8% of the variation in overall performance. The results also indicated that there is a strong significant relationship between continuous improvement and customer satisfaction, accounting for about 87.9% of the variation in customer satisfaction. The findings further indicated that there is a significant relationship between employee involvement and market share, which explains about 88.9% of the variation in market share.	en_US
dc.description.abstract	The study was about total quality management and performance of petroleum companies in Uganda; a case of Hass Petroleum (U) Limited (HPUL).	en_US
dc.language.iso	en	en_US
dc.publisher	Nkumba university press Entebbe.	en_US
dc.relation.ispartofseries	;no. 182-183
dc.subject	Total quality management,	en_US
dc.subject	Performance	en_US
dc.title	Total quality management and performance of petroleum companies in Uganda	en_US
dc.title.alternative	A case of Hass Petroleum (U) Limited	en_US
dc.type	Book chapter	en_US