The study examined the influence of outsourcing on service delivery in public universities in Uganda based on a case study of Kyambogo University.

Findings yielded regress value r = 0.699 with Adjusted R square at 0.475 which is an indication that 47.5% of the changes that occurred in service delivery were due to changes in outsourcing. The test also revealed that Kyambogo University’s outsourcing had a statistically significant positive relationship with service delivery.