Abstract:
Purpose – This paper aims to examine the influence of records management practices on staff performance
among administrative staff in private universities in Uganda.
Design/methodology/approach – Using surveys, this study took a cross-sectional descriptive and
analytical design. Out of a population of 177, the study targeted a sample size of 123 respondents. Using
proportionate random sampling, data were obtained from 104 usable questionnaires. The researchers applied
Statistical Package for Social Scientists (SPSS) to test all the four hypotheses. The results are presented in
terms of hierarchical regression analysis models.
Findings – Records creation, records maintenance and records disposal are significant predictors of
administrative staff performance in chartered private universities in Uganda.
Practical implications – This study is relevant to heads of private universities, as it will guide them to
set up and implement records management policies and practices, which are relevant for improving staff
performance at work. They will be able to closely adhere to efforts that imply appropriate management of
records to promote decision-making, cost reduction and information processing. Private university owners
could appraise university management based on whether they can successfully execute records managementrelated policies and procedures for staff performance.
Originality/value – This study demonstrates that the application of proper records management practices
translates into increased administrative staff performance in terms of efficiency and effectiveness within the
workplace.
