Please use this identifier to cite or link to this item: https://pub.nkumbauniversity.ac.ug/xmlui/handle/123456789/358
Title: Mobile banking and financial performance of banks in Uganda
Other Titles: A case of Centenary Bank
Authors: Basajji, Francis
Keywords: Deposits
Withdrawals.
Transfers
Receipts
Mobile banking
Financial Information Services
Issue Date: 2021
Publisher: Nkumba university press Entebbe.
Citation: Basajji Francis (2021). Mobile banking and financial performance of banks in Uganda: A case of Centenary Bank. In Asiimwe, Solomon (Ed). Compendium of Graduate Students’ Research Abstracts. Entebbe: Nkumba University Press.
Series/Report no.: ;no. 157-161
Abstract: The study sought to investigate the effect of mobile banking on the financial performance of banks in Uganda and focused on Centenary Bank. The independent variable in the study was ‘mobile banking’ and the dependent variable was ‘financial performance. The independent variable was operationalized into: ‘mobile financial information services, mobile transfers, receipts, deposits, and withdrawals, while the dependent variable was operationalized into: ‘return on assets; return on equity, and ‘liquidity’.
Description: The study revealed that Centenary Bank offered: check balances services that helped clients to closely monitor their bank balances on their bank accounts, text message alerts which helped to increase financial information sharing between clients and the bank, pay bills service which increases flexibility and efficiency in the business operations, and ATM/branch locator to clients to facilitate timely and quick financial decisions hence providing business flexibility.
URI: https://pub.nkumbauniversity.ac.ug/xmlui/handle/123456789/358
ISBN: 978-9970-694-00-6
Appears in Collections:Book Chapters

Files in This Item:
File Description SizeFormat 
Tumukunde Paul Niragire.pdfMobile banking and financial performance of banks in Uganda: A case of Centenary Bank900.46 kBAdobe PDFView/Open


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.