Please use this identifier to cite or link to this item: https://pub.nkumbauniversity.ac.ug/xmlui/handle/123456789/374
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dc.contributor.authorAmina, Mohmoud Ahmed-
dc.date.accessioned2022-01-04T09:39:56Z-
dc.date.available2022-01-04T09:39:56Z-
dc.date.issued2021-
dc.identifier.citationAmina Mohmoud Ahmed (2021). Total quality management and performance of petroleum companies in Uganda: a case of Hass Petroleum (U) Limited. In Asiimwe, Solomon (Ed). Compendium of Graduate Students’ Research Abstracts. Entebbe: Nkumba University Press.en_US
dc.identifier.isbn978-9970-694-00-6-
dc.identifier.urihttps://pub.nkumbauniversity.ac.ug/xmlui/handle/123456789/374-
dc.descriptionThe study indicated that there is a strong positive relationship between top management commitment and overall performance, which accounts for about 79.8% of the variation in overall performance. The results also indicated that there is a strong significant relationship between continuous improvement and customer satisfaction, accounting for about 87.9% of the variation in customer satisfaction. The findings further indicated that there is a significant relationship between employee involvement and market share, which explains about 88.9% of the variation in market share.en_US
dc.description.abstractThe study was about total quality management and performance of petroleum companies in Uganda; a case of Hass Petroleum (U) Limited (HPUL).en_US
dc.language.isoenen_US
dc.publisherNkumba university press Entebbe.en_US
dc.relation.ispartofseries;no. 182-183-
dc.subjectTotal quality management,en_US
dc.subjectPerformanceen_US
dc.titleTotal quality management and performance of petroleum companies in Ugandaen_US
dc.title.alternativeA case of Hass Petroleum (U) Limiteden_US
dc.typeBook chapteren_US
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