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https://pub.nkumbauniversity.ac.ug/xmlui/handle/123456789/374
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DC Field | Value | Language |
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dc.contributor.author | Amina, Mohmoud Ahmed | - |
dc.date.accessioned | 2022-01-04T09:39:56Z | - |
dc.date.available | 2022-01-04T09:39:56Z | - |
dc.date.issued | 2021 | - |
dc.identifier.citation | Amina Mohmoud Ahmed (2021). Total quality management and performance of petroleum companies in Uganda: a case of Hass Petroleum (U) Limited. In Asiimwe, Solomon (Ed). Compendium of Graduate Students’ Research Abstracts. Entebbe: Nkumba University Press. | en_US |
dc.identifier.isbn | 978-9970-694-00-6 | - |
dc.identifier.uri | https://pub.nkumbauniversity.ac.ug/xmlui/handle/123456789/374 | - |
dc.description | The study indicated that there is a strong positive relationship between top management commitment and overall performance, which accounts for about 79.8% of the variation in overall performance. The results also indicated that there is a strong significant relationship between continuous improvement and customer satisfaction, accounting for about 87.9% of the variation in customer satisfaction. The findings further indicated that there is a significant relationship between employee involvement and market share, which explains about 88.9% of the variation in market share. | en_US |
dc.description.abstract | The study was about total quality management and performance of petroleum companies in Uganda; a case of Hass Petroleum (U) Limited (HPUL). | en_US |
dc.language.iso | en | en_US |
dc.publisher | Nkumba university press Entebbe. | en_US |
dc.relation.ispartofseries | ;no. 182-183 | - |
dc.subject | Total quality management, | en_US |
dc.subject | Performance | en_US |
dc.title | Total quality management and performance of petroleum companies in Uganda | en_US |
dc.title.alternative | A case of Hass Petroleum (U) Limited | en_US |
dc.type | Book chapter | en_US |
Appears in Collections: | Book Chapters |
Files in This Item:
File | Description | Size | Format | |
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Amina Mohmoud Ahmed.pdf | Total quality management and performance of petroleum companies in Uganda: a case of Hass Petroleum (U) Limited | 431.59 kB | Adobe PDF | View/Open |
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