Please use this identifier to cite or link to this item: https://pub.nkumbauniversity.ac.ug/xmlui/handle/123456789/404
Title: Outsourcing and service delivery in public universities in Uganda
Other Titles: A case study of Kyambogo University
Authors: Rubangakene, Innocent
Keywords: Outsourcing,
Service delivery,
Public universities
Issue Date: 2021
Publisher: Nkumba university press Entebbe.
Citation: Rubangakene Innocent (2021). Outsourcing and Service Delivery in Public Universities in Uganda: A Case Study of Kyambogo University. In Asiimwe, Solomon (Ed). Compendium of Graduate Students’ Research Abstracts. Entebbe: Nkumba University Press.
Series/Report no.: ;no.242-244
Abstract: The study examined the influence of outsourcing on service delivery in public universities in Uganda based on a case study of Kyambogo University.
Description: Findings yielded regress value r = 0.699 with Adjusted R square at 0.475 which is an indication that 47.5% of the changes that occurred in service delivery were due to changes in outsourcing. The test also revealed that Kyambogo University’s outsourcing had a statistically significant positive relationship with service delivery.
URI: https://pub.nkumbauniversity.ac.ug/xmlui/handle/123456789/404
ISBN: 978-9970-694-00-6
Appears in Collections:Book Chapters

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