The role of human resource development in service delivery in public service

Wabwire, Billy

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dc.contributor.author	Wabwire, Billy
dc.date.accessioned	2022-01-04T12:46:30Z
dc.date.available	2022-01-04T12:46:30Z
dc.date.issued	2021
dc.identifier.citation	Wabwire Billy (2021). The role of human resource development in service delivery in public service: a case study of Kyegegwa Town Council, Kyegegwa District. In Asiimwe, Solomon (Ed). Compendium of Graduate Students’ Research Abstracts. Entebbe: Nkumba University Press.	en_US
dc.identifier.isbn	978-9970-694-00-6
dc.identifier.uri	https://pub.nkumbauniversity.ac.ug/xmlui/handle/123456789/431
dc.description	The study found that Kyegwegwa Town council had a Human resource development program. The study also found that human resource development had an impact on performance. However, the study also showed that training often lacked focus, as it was not always planned or conducted systematically. The study also showed that the Town Council delayed paying salaries to the employees, which demoralized them and encouraged absenteeism.	en_US
dc.description.abstract	Human resource development is the framework for helping employees to develop their personal and professional skills, knowledge, and abilities. Human resource development includes such aspects as employee training, employee career development, performance management and development, coaching, mentoring, succession planning, key employee identification, tuition assistance, and organization development.	en_US
dc.language.iso	en	en_US
dc.publisher	Nkumba university press Entebbe.	en_US
dc.relation.ispartofseries	;no. 289-291
dc.subject	Human resource development,	en_US
dc.subject	Service delivery,	en_US
dc.subject	Public service.	en_US
dc.title	The role of human resource development in service delivery in public service	en_US
dc.title.alternative	A case study of Kyegegwa Town Council, Kyegegwa District	en_US
dc.type	Book chapter	en_US