DSpace Repository

Information technology alignment and employee performance in the private service sector in Uganda: a case of UMEME (U) Limited Central Uganda.

Show simple item record

dc.contributor.author Namara, Asiimwe Khadija
dc.date.accessioned 2024-05-24T09:44:16Z
dc.date.available 2024-05-24T09:44:16Z
dc.date.issued 2023-10-11
dc.identifier.citation Namara, A. K. (2023) Information technology alignment and employee performance in the private service sector in Uganda: a case of UMEME (U) Limited Central Uganda, Nkumba University. en_US
dc.identifier.uri https://pub.nkumbauniversity.ac.ug/xmlui/handle/123456789/1182
dc.description A Thesis Submitted to the School of Post Graduate Studies and Research in Fulfillment of the Requirements for the Award of the Degree of Doctor of Philosophy in Business Administration of Nkumba University. en_US
dc.description.abstract The study aimed to establish the link between IT alignment practices, operating environment, and employee performance at Umeme Uganda Limited. Employing a cross-sectional design with qualitative and quantitative approaches to data collection, the researcher gathered data through questionnaires and interviews from staff of Umeme (U) Ltd. With data obtained from 165 usable questionnaires, the study employed Statistical Programmed for Social Scientists (SPSS) to test ten hypotheses. It also used thematic methodology to interpret qualitative data. Qualitative data was used to support quantitative findings. Exploratory Factor Analysis (EFA) identified IT alignment practices in Umeme Limited as IT Governance, IT Investment, and IT Implementation. Results also confirmed a significant positive relationship between information technology alignment (ITA) and employee performance at Umeme (U) Limited. Additionally, the study found the operating environment to moderate the IT Alignment – employee performance relationship at Umeme (U) Limited in Central Uganda. Recommendations were put forth, emphasizing the importance of detailed IT governance knowledge for efficiency, cost optimization, and improved service quality. Furthermore, it was recommended that Umeme's management should consistently facilitate Transformational IT Alignment, promoting collaboration, collective decision-making, commitment, time management, creativity, and digital work. These factors, including support for novel ideas, were seen as key for enhancing employee performance. The research offered insights into effective IT governance, highlighted the benefits of Transformational IT Alignment, and proposed the Information Technology Alignment Innovative Preference Model [ITAIP] model for enduring improvements in employee performance through supportive IT practices. en_US
dc.language.iso en en_US
dc.publisher Nkumba University en_US
dc.subject Information technology alignment en_US
dc.subject Employee performance en_US
dc.subject Private Service Sector en_US
dc.subject UMEME (U) Limited Central Uganda en_US
dc.title Information technology alignment and employee performance in the private service sector in Uganda: a case of UMEME (U) Limited Central Uganda. en_US
dc.type Thesis en_US


Files in this item

This item appears in the following Collection(s)

Show simple item record

Search DSpace


Advanced Search

Browse

My Account