This study was about assessing the influence of organizational structure on service delivery in Uganda’s local governments focusing on Entebbe Municipal Council. The study was significant because, in Uganda, local governments play an important role in ensuring that public and social services are easily accessible to citizens.

The study found that Entebbe Municipal Council is under the decentralized local government administration which by administration and management has various tiers of governance from top to bottom including Entebbe Municipal Council at the helm in Entebbe Municipality, Division Councils “A” and “B”, Wards, and Cells. The study also found that that the Municipal Council has a functional and operational system in place for ensuring that a centralized unit deals with human resources management and information that manages crosscutting elements found in all departments of the public administration for better service delivery.