Stress management is important for both individuals and organizations for which they work. Effective management of job-related stress can only be achieved when employees recognize stressors and understand their consequences, and organizations develop and implement stress prevention and reduction techniques. Banks are among the top high-stress workplaces owing to the dynamic and fast-changing business climates they operate in, which in turn may have proclivities to affect employee productivity.

The study was guided by the following specific objectives: 1. to examine the relationship between training programs and employee productivity, 2. to determine the relationship between communication and employee productivity,3. to assess the relationship between teamwork and employee productivity, and 4. to establish the relationship between defense mechanisms and employee productivity at Standard Chartered Bank, Kampala Branch.